Cost of defects
Sporadic, recurring defects that cost a lot of money and still only get fixed instead of understood — because day-to-day operations leave no time for a real root cause analysis.
Your reference figure: scrap and rework costs per yearServices
First find out where the gold is. Then dig.
Most plating shops have long been recording enough data to catch defects earlier — it just never gets analyzed. That is why the starting point is not a software project but one day at your plant, on site or by video. Afterward you know where the savings and worthwhile AI use cases are, and which of your lines supply the data for them.
All prices are net, excluding VAT. This offer is for businesses only.
The starting point
Four to six short online calls with your department leads, then one day at your plant — on site or by video, whichever suits you. For your people, that adds up to about half a day. At the end you have a map of your site: which lines supply what, where the biggest levers are, and roughly how big they are. The overview is yours to keep, even if you go no further.
The short route
Do your controls and quality assurance already record data, and do you know which question you want answered? Then there is no need for an on-site inventory. We go straight to the analysis — at the same price as the Site Assessment; it is the same starting point without the detour.
30 minutes, free. Which question should be answered — and is the data for it available?
Mutual and binding before a single file leaves your building — included in the quote, and on request also available as a separate agreement. Read the template (PDF, German)
One screen-sharing session with your IT team: which tables, which time period, which format. Usually one hour.
Through a storage location that you provide. The data stays in your hands, and you can revoke access at any time.
About three weeks: target versus actual, deviations marked and linked to the quality results.
Findings, the order of magnitude of the potential — and where your data falls short today.
What we look for
Each area is assessed with your numbers — the calculation is spelled out in the report. Because the assessment is deliberately designed as an overview, you get orders of magnitude with a range, not business cases calculated down to the euro. Those come in the next step, if you want it. How each area can be tackled is shown in the sample report — from detecting anomalies in your process data to language models that never leave your building.
Sporadic, recurring defects that cost a lot of money and still only get fixed instead of understood — because day-to-day operations leave no time for a real root cause analysis.
Your reference figure: scrap and rework costs per yearConsumption and disposal in process control. Where are chemicals being added without anyone knowing whether it was needed — and what does that cost over a year?
Your reference figure: chemical and disposal costs per yearManual maintenance planning, manual chemical additions, lists on paper. Much of this could have been automated years ago and still ties up hours of your skilled staff every week.
Your reference figure: hours and staff time tied upWhich data may go into a cloud, and which has to stay in-house — formulations and measurements, for example? For that data there are language models that run locally. Without a small core team, it otherwise stays at isolated experiments.
Your reference figure: time spent today on searching and duplicate workWhat gets built from it
Each of them runs on data your lines already write today — controller logs, sensor values, coating thickness measurements, backup files. Which one pays off first for you is decided by the findings.
Some patterns cause a defect that only shows up at your customer — and then triggers a recall. They cannot be spotted through the line's normal error messages. The analysis reports them the same day, so the batch can be traced and checked before it ships.
Coating thicknesses, currents, bath values — your lines record all of this anyway, just not retrievable at the push of a button. When an automotive customer asks, the documentation for a batch is ready in minutes instead of after hours of searching.
Baths drifting out of spec and breakdowns happen at night and on weekends. An application on your server collects the data every few minutes and reports anything unusual to the on-call staff by email or text message — with a plain-language note on what came together and what to check.
Many controllers hold tens of thousands of warnings. Anyone who gets five of them every minute clicks them away — including the two a day that matter. The alarms are analyzed and sorted with you: the important ones up front, the rest moved to the background in a traceable way.
Like with a car: fixed intervals where they fit — and where production fluctuates, triggered by batches run, square feet plated or flow volume. These values are usually already available. Shops noticeably cut maintenance effort this way, because maintenance goes where it is needed.
Crusted, out of calibration, damaged — the probe does not report itself as faulty, it keeps delivering values. The analysis names which measuring points should be checked first today, without a single additional sensor. How this is detected.
A shop decides to sand the contacts regularly. Whether it happens and whether it works is recorded in the same logs — so far, nobody looks. From them come monthly metrics for every improvement project, for management at a glance.
Maintenance plans, checklists and safety routines often need no new software at all — the Microsoft tools you already have can handle them, including entries from a phone. What is missing is rarely the program, but the setup behind it.
After the assessment
The Site Assessment is a self-contained service. Even the result "your data cannot support it at this point" is a result — and it saves you a bad investment that would have cost considerably more.
Three paths are possible, and which one it will be is settled by the end of the day — together in the wrap-up session, before anything is put on paper:
The Site Assessment is complete either way — you do not pay for a follow-up step to get a result.
And what does implementation cost afterward? It is calculated based on effort and agreed as a fixed price before you commit — no open-ended timesheet. The goal is annual savings of three to four times the investment, based on the selected use cases. For context: across energy, water, anode metal, chemicals and disposal, the savings potential per line and year is in the range of €60,000 to €130,000 — a potential, not a promise. How much of it you can reach is quantified in the findings.
The rest of the portfolio
Each of these is ordered separately, and none of them requires you to take the next step. Most of these topics only come up out of the Site Assessment anyway.
Your contact is a master electroplater (Austrian master craftsman qualification) and materials physicist — you do not have to explain your process to anyone, but you also do not get a general digitalization consultant. Other trades are named and referred on, not coordinated. You will not be sold any hardware, and no commission is earned on any purchase. And you do not need a data platform pre-project as a prerequisite: the proof runs on the data you already have today.
Three things are deliberately not part of the offer. An analysis is not the first step: where dosing is still being adjusted by hand, the control loop needs to be closed first — that removes most of the variation, and only then does monitoring pay off. No data platform is built. A data warehouse quickly costs six figures to set up and keeps costing every year after that; what the small solution for the two or three most expensive baths costs is set next to it — and it usually wins. And corrective actions are technical, not organizational: a different parameter in the recipe, more flow in the rinse, longer-lasting sensors — instead of one more check that someone has to do on top of everything else.
And if you would rather enable your own people than order an analysis: that is the Data Workshop (in German) — the same process, except your own skilled staff build it themselves.
What people ask first
On the most recent project, the customer team spent less than twenty hours in total over three months: twenty minutes of the morning meeting every month to month and a half — process engineering, maintenance, quality, production and management at one table.
Plus one person on your side as the point of contact, one to two hours a week, mainly to check whether the analyses are technically correct. The development is done by someone who can read the data himself — which keeps your effort small.
No. The work is done on the data you have today — and almost everywhere it is a mix: logs from the line controller, sensor values, readings from the X-ray thickness gauge, orders in the ERP system. Much of it is already sitting in backup files without anyone using it.
The opposite approach — first merging everything into one big system — is the expensive one. In the automotive industry, that produced platforms nobody could operate afterward. Where something is really missing later on, it is named: usually one or two additional exports from the controller.
No. The analysis uses what the controller already puts out — the controller is not changed and not operated remotely. If additional exports are needed, your line's programmer sets them up; the effort for that is manageable.
No new sensors and no labels on the parts are needed. The matching runs on what your line already records.
At your site — on a server or a virtual machine in your building. The application collects the data on its own, analyzes it and reports when something looks unusual. In normal operation, nobody operates it.
Opening an analysis does not take an engineer: it is designed for the people who work at the line. One hour of training is enough.
The finished system runs in your building — no AI cloud, no subscription. For the first demo you provide an extract voluntarily: only what you release, with encrypted handover and a confidentiality agreement. It is analyzed on isolated hardware in an access-controlled workspace, not in a third-party data center.
Formulations and process parameters are not needed to find anomalies. What a tool is allowed to see is agreed in writing beforehand — which frameworks stand behind this.
A crusted or out-of-calibration probe does not report itself as faulty. It keeps delivering values — just the wrong ones, and the controller accepts them without question. It often only becomes noticeable through quality, which means late.
It can be spotted earlier: there are measurements from different sources that normally move in the same direction — parts throughput and the conductivity after the rinse, for example. If they drift apart, the analysis flags it and names the most unusual measuring points of the day. That way your people know where a check measurement or a calibration is due — without a single additional sensor.
No — and monitoring that promised this would not hold up in a plating shop. Crusting, mechanical damage and the actual condition of a line show up when someone goes and looks, not in a series of numbers.
What the analysis takes off your hands is the searching: it tells you which spot and which time window to look at first. The judgment stays with your process engineering and maintenance teams — and they get back exactly the time that goes into troubleshooting today.
Through two separate tracks that are compared against each other: the line's values on one side, the manual check measurement on the other — recorded digitally by phone right at the line, instead of on a paper list.
If the difference exceeds a threshold agreed with you, an alert is raised. That proves two things at once: that the measurement was taken — and that the sensors arrive at the same result. For audits, this documents what would otherwise just be checked off.
In the intro call you describe your situation and get an honest assessment — even if it is that it does not add up for your shop yet. If it is not a fit, you know after this half hour, not after three months.
To pass around your company: all four paths on one page (PDF, German) — with effort and price, so your management does not have to ask.